With the arrival of the new 2025 Citroën C3, one of the most anticipated features was the new 10-inch touchscreen infotainment system. Modern design, clean graphics, and connectivity with Apple CarPlay and Android Auto: everything seemed promising. Yet, reports from early users are clear: there are bugs, and they are annoying .
An advanced multimedia system… but not very stable
Citroën wanted to profoundly revamp the on-board experience, introducing a larger display and smart features to appeal to a younger, tech-savvy audience. The new infotainment system includes:
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10” high-resolution touchscreen display
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Wireless connection with Apple CarPlay and Android Auto
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Integrated navigation and voice commands
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Modern graphical interface, with quick access to the main functions
It all sounds great on paper. But on the road?
The most reported problems by Italian users
Numerous complaints have been received from early drivers of the new C3. Here are the main bugs found in the multimedia system:
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🐞 Sudden freezes during use : The system freezes even while using navigation or music.
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⌛ Slow cold start : When you first start the game, it loads very slowly, taking up to 20-30 seconds to interact.
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🔌 Syncing problems with CarPlay and Android Auto : in some cases, the connection drops by itself, or the system no longer recognizes the smartphone until a restart.
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⚫ Display turns off while driving : One of the most serious issues reported is the sudden darkness of the touchscreen, forcing you to stop and restart the system manually.
Why do these malfunctions happen?
There is still no clear official response from the parent company, but several experts hypothesize that the problem lies in:
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The software is still immature in the first versions sold, perhaps awaiting corrective updates.
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Low-performance hardware to smoothly handle all the available features.
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Compatibility issues with some older smartphone models or outdated operating system versions.
Practical advice for those who already own a 2025 C3
If you have purchased the new Citroën C3 and are experiencing problems with the infotainment system, here are some useful actions to take:
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✅ Check the availability of software updates via the MyCitroën portal or directly at the workshop.
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✅ Try using a wired connection instead of a wireless one for CarPlay/Android Auto, which is often more stable.
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✅ Avoid connecting your phone before the car has finished starting : in some cases it reduces initial lockouts.
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✅ Perform a soft reset of the multimedia system by holding down the home or power button for 10 seconds (varies by model).
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✅ Report the problem to support : the more reports Citroën receives, the faster a corrective update will be released.
Common mistakes to avoid
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❌ Thinking it's a phone problem : In most cases, it's the car's system that needs updating.
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❌ Ignore occasional crashes : If the display goes blank while driving, it can compromise safety. Don't underestimate the problem.
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❌ Do not perform the first post-purchase software update : the vehicle often arrives to the customer with outdated versions.
What to expect in the coming months
Citroën has previously released OTA (Over The Air) updates for its models, and fixes are expected to arrive soon for the 2025 C3. The system appears to have excellent potential, but still requires some refinement to ensure a smooth and reliable user experience.
In the meantime, it's important to remain vigilant and not assume that "it's normal" if the infotainment system freezes. Useful technology must also be reliable.
FAQ – Frequently Asked Questions
Is the new C3's infotainment system a complete waste?
No, it has great potential and good graphics. But it still suffers from software instability, especially in the early versions.
How do I update the multimedia system?
You can update the system via the MyCitroën app or by taking your car to an authorized Citroën service center. Some updates may occur automatically if your car is connected to the internet.
Do Apple CarPlay and Android Auto work?
Yes, but wireless is the most prone to problems. The USB cable connection remains the most stable so far.
Is the touchscreen turning off a serious defect?
Yes, because it can distract you or limit access to important functions like navigation or hands-free calling. It should be reported to the repair shop immediately.
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